130,000 documents a month. A team stretched across 75 locations with no realistic path to keeping up with volume growth.
Growth had a ceiling - the number of people they could hire, train, and retain to do manual data entry, line after line, hour after hour.
What followed was a full deployment of Raft across 100 teams - automating customs documentation workflows, eliminating rekeying, and freeing people to focus on the work that actually requires their expertise.
Results independently verified by ZebraFi:
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65 FTE in time savings
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$4–6.5M in manpower costs avoided
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70% of viable documents now processed automatically
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5–7 minutes saved per document, every document
This is the full story - the challenge, the solution, and the numbers behind it - to help you do the same in your customs operations.

What you'll get:
Real Implementation Insight
Learn how one freight forwarder used this framework before saving 50,000+ annual labor hours with AI automation
The 4-Pillar Assessment Model
Evaluate your readiness across People, Processes, Technology, and Culture with specific criteria for each
5-Stage Maturity Framework
Discover where your operation falls from "Limited" to "Optimized" and what that means for your AI strategy
Visual Readiness Map
A comprehensive assessment diagram covering everything from leadership support to data accessibility
Actionable Next Steps
Understand exactly what needs to happen before you're ready to pilot AI solutions
Pitfall Prevention Guide
Know the common mistakes that cause AI projects to fail before you make them
Who this is for:
Operations leaders evaluating AI vendors need an objective framework
C-suite executives who want to assess readiness before committing to the budget
Process managers tasked with building the business case for automation
Real Results From Companies That Assessed First
“"It would require a team of 6 to 10 additional people to replicate what we have with Raft."
Senior Manager, Strategic Investments at Global Top 10 Freight Forwarder
What happens after you download?
1
Get instant access to the playbook PDF
2
Complete the assessment for your operation (takes 15-20 minutes)
3
Identify your readiness gaps across all four pillars
4
Understand your next steps before vendor conversations