How will you unlock the power of AI in freight forwarding?

Discover how leading freight forwarders are automating operations, reducing costs, and improving service by integrating AI into daily workflows.

Learn how AI is reshaping logistics—from AP to customs—and how you can take the first step toward smarter operations.

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"Using AI to support routine administrative tasks creates a series of steps forward, each
freeing personnel to work on higher-level exceptions and problems."

Denis Krivakov, Performance Lead at DHL

Key takeaways from the JoC report

AI as a competitve edge
Early adopters are outperforming peers in cost, speed, and service quality.

The Key Question is How
Not if or when, but how to start implementing AI at scale.

Human + Machine Synergy
See how teams are blending automation with human oversight for maximum impact.

Training Is Non-Negotiable
Pilot programs and upskilling are the foundation for lasting success.

Produced by Raft in partnership with the Journal of Commerce, part of S&P Global.